How enquiry information is handled.

This notice describes the AURVONX website enquiry flow and what happens when you choose to contact us.

Information entered on this website

The enquiry form runs in your browser. It uses the product, destination market and brief details you enter to prepare a WhatsApp message. The site does not submit that form to an AURVONX enquiry database; you review and send the message yourself.

When you send a WhatsApp message

WhatsApp receives the message and account information under its own service terms and privacy practices. Guangzhou Huanyue Cross-border E-commerce Co., Ltd. uses the information you choose to send to respond to your enquiry and, where needed, coordinate a project review with the named manufacturing partner, Guangdong Zhengutang Biotechnology Co., Ltd. Only project-relevant details should be included.

Website operation

The website is hosted by a third-party service. A hosting provider may process technical request information to deliver and protect the site under its service. This site does not currently include advertising tags or an analytics script.

Retention and requests

Messages may be retained as part of the business conversation and any resulting project records. To ask about information you have sent to Huanyue, or to request correction or deletion where applicable, contact Liam at WhatsApp +86 158 1587 3800 and identify the conversation. We may need to retain records where they are needed for an ongoing business matter or required recordkeeping.

Third-party services

Opening WhatsApp is a separate action. WhatsApp and the website host operate under their own terms. Review those providers’ privacy notices for their handling of your account and technical data.

This page explains the current website enquiry flow and is not a substitute for advice about the privacy rules that apply to a particular market or project.